Utilise latest initiatives to your advantage
Understand how to hit your objectives
Learn from real-world examples of success
Soaring waiting lists and staff shortages don’t have to be the norm
When you’re swamped with work you can forget what day it is, never mind find the time to work out how to boost your practice services, relieve workload pressure and improve patient experiences. Considering the unprecedented challenges facing Primary Care Networks and GP practices right now, that is frustrating. You need a fast track to identify the initiatives that will cut your backlogs, relieve pressure on your team, ensure smooth running of your network and get patients treated fast.
Supporting your PCN or GP Practice to optimise opportunities
The NHS can be a minefield of jargon, acronyms and insider language. Navigating that language is tough enough. Utilising the various schemes, initiatives and funding opportunities to reduce workload burden feels out of reach entirely. That’s why, as an NHS Management consultant experienced in rolling out NHS programmes and devising best practice solutions, I offer a 12-month support programme to help you make the most of the Direct Enhanced Service (DES) and the Investment and Impact Fund (IIF) through regular workshops, coaching and consultation time designed to fast-track your success.
- Quarterly workshop and review for your team
- 1-2-1 coaching time
- Planning and management consultation
- Process mapping and tracking of progress against targets and objectives
- Process templates
- Ongoing updates on projects and ideas for you to consider
- Same-day email and telephone support
Take the pressure off and start making progress toward your goals
Whether you’re running a rural GP practice or a sprawling urban PCN, our workshops are designed to guide you through the forest of legislation straight to the heart of what you need to be doing. With more than 18 years experience as an NHS Management Consultant I’ve worked with dozens of clients including PCNs, GP Federations and many General Practices. I’ve devised foolproof best practice techniques to cope with rising waiting lists and an overworked team.
Ready to make real progress?
Have a sustainable organisation that leaves patients delighted
Our workshops are ideal for:
If you’re struggling to identify your main areas of focus, what your priorities are and how you’re going to achieve them, we can help. Our workshops cover every aspect of NHS primary care management. We can show you what GP practices and PCNs in your shoes have done and introduce the structures you need to make this happen so you can refine your practice development ideas, focus on operational capabilities and devise realistic plans to meet your objectives.
Case Study For Primary Care Warwickshire Ltd
With changes to General Practice and the way the NHS worked, it was recognised that a GP federation was needed across NHS Warwickshire North CCG to serve the 183,000 patient population there and ensure a model of primary care for the future. Scott McKenzie helped establish and nurture a Primary Care Network that is now a thriving £multi-million business delivering excellent services for its community.
Discover the simple way to ease workload pressures:
Ready to move your GP practice, PCN or GP Federation forward?
It’s time to stop feeling helpless and confused about how you can make headway with your practice. Get the tools to feel empowered to hit your objectives, cut your waiting lists and deliver patients the treatment they deserve.
Latest News And Blogs
Why Primary Care Networks (PCNs) Need To Reboot
We’ve come through year end for the Primary Care Networks, and for many of them, this is a time for looking forward. When they think about 2023/24, some of them will be dealing with reformation where the original set-up didn’t work, and so they’re looking at a new PCN. Some of them will be embedding…
Why GPs need permission to say no – or we risk losing them
I’ve written many times about the pressure of workload, how that’s affecting GPs and some of the tactics they can use to address the problems that a heavy workload is creating for them. But it’s a problem that is really coming to a head now, especially with the new instruction in the GP Contract update…
What does the new GP contract mean for your PCN?
The GP Contract update has just been published. It includes the Primary Care Network (PCN) DES, the Investment and Impact Fund update, the update to the Quality and Outcomes Framework (QOF). There are 11 documents in total and it’s an awful lot for time-pushed GPs, GP Federations and Primary Care Networks to get through when…
6 Ways To Win An Audience With The NHS
When I sit down with people working within the Pharma, Med Tech and Appliance sector, typically, they want to know three things: 1. How do you get a game-changing product in front of the NHS? 2. How do you get access to the correct decision-makers? 3. What’s the best way to get them to quickly see the benefits…
Get A Grip On What The NHS Really Needs If You Want Your Sales Pitch To Succeed
Pharma, Appliance and MedTech companies often ask me how they can zoom in on NHS spending priorities. What should they focus on to give them the best chance of doing business with an NHS partner? Well, the emphasis for 2023/24 is definitely outcomes. The guidance from the NHS is much shorter than in previous years…
Conflicts Within Primary Care Networks Are On The Rise – Is Dispute Resolution The Answer?
Disputes are on the rise within the NHS, and we should not be surprised by that. Working under indescribable pressure, crippling staff shortages and ever-increasing workloads are not ingredients usually found within harmonious professional relationships. And there’s no sign of an immediate improvement. The latest data shows GP appointments are still way above pre-pandemic levels,…
A marriage made in hell? NHS resistance to Pharma, Med-tech and Appliance sector collaborations is holding back progress
Why would a primary care network (PCN) ever say: “We don’t work with pharmaceutical, medical technology or appliance companies – we just don’t do anything with them.”? I heard this exact comment recently and asked what the issue was. The PCN in question replied in quite vague terms, saying there were trust issues and GPs…
What If Your PCN Is Not Delivering What You Need It To?
We’re at that time of year when GPs, nurses, pharmacists and others start to ask themselves if they are in the right primary care network. PCNs were formally established across England on July 1 2019. They were reshuffled in March 2020, again in 2021 and again in 2022. I’ve no doubt this year some networks…
How Should Pharma, Med Tech And Appliance Market Access Teams Deal With Objections To An NHS Sales Pitch?
When Pharma, MedTech and Appliances market access teams get through the door to sell their products to the NHS, a good pitch isn’t the end of the work that will need to be put in. You can do all the right things – lead with the problem you solve instead of the product, give a…
How do successful Primary Care Networks make their money?
Most of my NHS clients understand they must work out their priorities well in advance in order to attract the most income from the Primary Care Network Direct Enhanced Service (DES) and the Investment and Impact Fund (IIF), which is what I help them to do. In essence, the more indicators – clinical objectives –…
Why pitching to the NHS at place level gives Pharma, MedTech and Appliance firms the edge
When we have a fixed mindset, it can be hard to see the benefits of a different approach. It can be difficult to prove the success of something that you’ve never tried before. With the NHS, the most obvious pathways to market access are not necessarily the most successful. Just as sales teams trying to…
Pharma companies – prove you’re different and you’ll beat the competition
In a previous blog, I mentioned a Coco Chanel quote from Tom Poland’s book, Leadsology: The Science of Being in Demand. The quote is: “In order to be indispensable, one must be different.” I used it to talk about general practice and how thinking differently is really the only way round the workload and recruitment…