Demand Management

Demand Management (leading to pathway redesign)

As soon as Practices get comfortable working with their data we can then go up a level to sampling data with a view to altering our demand management. We suggest you look to include this within the Incentive Scheme Plan as a basic level start with PBC.

As part of a review of overall demand it is normally a requirement that Practices sample the data from selected specialties, and provide a number of first attendance referral letters, along with the discharge summary, or hospital letter to advise next treatment steps. Additionally, we require the same for follow up appointments; these should be accompanied by the latest contact letters confirming why patients continue to attend the department.

For more details on how this works, or for a copy of the SMC process please email enquiries@scottmckenzieconsultancy.com

This ensures we retain a patient centred focus to drive outcomes around the key drivers of;

improving health and reducing health inequalities

improving the quality of service we offer our patients

improving equity of the services available

improving the health and wellbeing outcomes achieved by our patients

embracing the principles of cost effectiveness and improving value for money, in order to ensure we deliver an overall budget efficiency; working towards a clearer and more seamless integration of services

For more details on how Scott McKenzie Consultancy can support you in effecting meaningful changes to your overall Demand please email enquiries@scottmckenzieconsultancy.com or call Scott on 07980 973 596